Medical Disclaimer

Medical and Wellbeing Disclaimer

Last updated: July 2026

1. General Information

The information provided by SJS Marketing Ventures Ltd, trading as The Vital Earth (“The Vital Earth”, “we”, “us” or “our”) through our website, product information, educational content, marketing materials and other communications is provided for general informational and wellbeing purposes only.

It is not intended to provide medical advice, diagnosis or treatment.

2. Our Products Are Not Medical Devices

Unless expressly stated otherwise, products sold by The Vital Earth are intended for general wellbeing and everyday personal use.

Our grounding and earthing products are not medical devices and are not intended to:

  • Diagnose a disease or medical condition
  • Treat a disease or medical condition
  • Cure a disease or medical condition
  • Prevent a disease or medical condition
  • Replace medical treatment or professional healthcare

You should not use our products or information as a substitute for advice, diagnosis or treatment from an appropriately qualified healthcare professional.

3. Information About Grounding and Earthing

Grounding, also known as earthing, generally refers to practices intended to create physical or conductive contact with the Earth.

Research into grounding is ongoing. The available scientific evidence is developing and should not be interpreted as establishing that grounding products will produce a particular health or medical outcome.

Individual experiences vary, and we do not guarantee that using a grounding product will produce any specific physical, mental, sleep-related or wellbeing result.

4. No Guaranteed Results

We do not guarantee that our products will:

  • Improve sleep
  • Reduce stress or anxiety
  • Reduce pain
  • Reduce inflammation
  • Improve circulation
  • Increase energy
  • Improve recovery
  • Treat symptoms
  • Improve a medical condition
  • Produce any other specific health or wellbeing outcome

Any descriptions of how customers may choose to include grounding products in their routines are provided for general informational purposes and should not be interpreted as a promise or guarantee of results.

5. Customer Experiences and Testimonials

Any customer review, testimonial or description of an individual experience reflects that person’s own experience or opinion.

Individual experiences can vary.

A testimonial should not be interpreted as:

  • Medical evidence
  • Scientific proof
  • A guarantee of results
  • A representation that another customer will have the same experience

We do not knowingly present customer experiences as guaranteed or typical outcomes.

6. Scientific and Educational Information

Our website may refer to research, scientific publications or educational information relating to grounding, wellbeing or related topics.

Where we do so, this information is provided for general educational purposes.

A reference to a study, publication or area of research does not mean that:

  • The research proves that one of our products will produce a particular result
  • The research applies equally to every person
  • A product has been clinically proven unless we expressly state this and hold appropriate evidence
  • The product is intended to diagnose, treat, cure or prevent a medical condition

We aim to describe research accurately and avoid presenting preliminary or limited evidence as established scientific fact.

7. Speak to a Healthcare Professional Where Appropriate

You should seek advice from an appropriately qualified healthcare professional if you:

  • Have a medical condition
  • Are receiving medical treatment
  • Are pregnant or breastfeeding
  • Have concerns about symptoms or your health
  • Are unsure whether a product is appropriate for you
  • Use an implanted or electrically powered medical device

Do not stop, delay or change prescribed medication or medical treatment because of information provided by The Vital Earth or because you are using one of our products.

8. Implanted and Electrically Powered Medical Devices

If you use a pacemaker, implantable cardioverter defibrillator, insulin pump or another implanted or electrically powered medical device, seek advice from your doctor or an appropriately qualified healthcare professional before using a grounding product.

Follow the instructions and safety guidance provided with your medical device.

9. Product Instructions and Safe Use

Please read and follow the instructions supplied with your product.

Use products only for their intended purpose.

Before using a grounding product, ensure that:

  • The product is in suitable condition
  • Any cables and connectors are not visibly damaged
  • The product is set up in accordance with the supplied instructions
  • Any electrical socket or connection used is appropriate for the product

Stop using a product and contact us if it appears damaged or defective.

If you experience symptoms or have concerns about your health while using a product, stop using it and seek appropriate medical advice where necessary.

10. Medical Emergencies

The Vital Earth does not provide emergency medical services.

If you believe that you or another person is experiencing a medical emergency, contact the appropriate emergency service immediately.

In the United Kingdom, call 999 or 112 for an emergency.

If you are outside the United Kingdom, contact the emergency service for your location.

11. Our Responsibility

We take reasonable care to provide accurate product information and general educational content.

However, information about health, wellbeing and scientific research can change over time, and we do not guarantee that general informational content will always be complete or suitable for every individual circumstance.

Nothing in this disclaimer excludes or limits:

  • Your statutory consumer rights
  • Liability for death or personal injury caused by negligence
  • Liability for fraud or fraudulent misrepresentation
  • Liability for defective products where it cannot legally be excluded
  • Any other liability that cannot lawfully be excluded or limited

Our responsibility to customers is also subject to our Terms and Conditions and applicable law.

12. Relationship With Other Website Policies

This Medical and Wellbeing Disclaimer should be read together with our:

  • Terms and Conditions
  • Privacy Policy
  • Returns and Refunds Policy
  • Shipping Policy
  • Product instructions and safety information

If product-specific instructions or safety warnings are provided, you should read and follow them before using the product.

13. Changes to This Disclaimer

We may update this Medical and Wellbeing Disclaimer from time to time to reflect changes in our products, information, business practices or legal obligations.

The latest version will be published on this page with an updated revision date.

14. Contact Us

If you have a question about a product or the information provided on our website, please contact:

SJS Marketing Ventures Ltd
Trading as The Vital Earth
Company number: 17079711
Registered in England and Wales
Registered office: 5 Alderwood Road, London, United Kingdom, SE9 2JY

Email: info@the-vital-earth.com
Telephone: +44 (0)7737 087701