Terms of Service

Terms and Conditions

Effective Date: July 2024

Welcome to The Vital Earth (“we,” “our,” “us”). By accessing our website or purchasing products from our store, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you must not use our website or products.

1. General Information

This website is operated by The Vital Earth, a U.K.-based business. By using our website (the “Site”), you agree to comply with and be legally bound by these Terms and Conditions, our Privacy Policy, and any other legal notices posted on this Site.

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion and without prior notice. Your continued use of the Site constitutes acceptance of any changes.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use this Site. By placing an order, you confirm that all information provided is accurate and that you are authorized to use the payment method.

3. Product Use and Medical Disclaimer

Our products are intended for general wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They are not FDA-approved medical devices.

Information on this Site is not medical advice. Always consult a licensed healthcare provider before using any grounding product, especially if you are pregnant, have a health condition, or are taking medication.

Individual results may vary, and the effectiveness of our products is not guaranteed. By using our website or products, you agree that The Vital Earth is not liable for any adverse effects or injuries.

4. Orders and Cancellations

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including suspected fraud, pricing errors, or violations of these Terms.

5. Pricing and Payments

All prices are listed in U.S. dollars (USD). We reserve the right to change prices at any time without notice. Payment must be made in full at checkout. We accept Visa, Mastercard, American Express, PayPal, and other payment methods shown at checkout.

Sales tax is applied where required by U.S. state law.

6. Shipping and Delivery

We ship within the United States and to select international destinations. Shipping estimates are not guaranteed and we are not responsible for delays caused by carriers, weather, customs, or incorrect addresses provided by the customer.

7. Returns and Refunds

We accept returns of unused, unopened items within 60 days of delivery. To be eligible for a refund, the item must be in its original condition and packaging. Customers are responsible for return shipping costs unless the product is defective or we made an error.

We reserve the right to deny returns that do not meet these conditions.

8. Intellectual Property

All content on the Site — including but not limited to text, graphics, logos, product images, and layouts — is the property of The Vital Earth or its licensors and is protected by U.S. intellectual property laws. No content may be copied, distributed, or used without express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, The Vital Earth shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • The use or misuse of our products

  • Reliance on information found on our website

  • Errors or omissions in product descriptions or pricing

  • Delays or disruptions to website access

  • Issues arising from third-party links or services

Use of our website and products is at your sole risk.

10. Indemnification

You agree to defend, indemnify, and hold harmless The Vital Earth, its owners, employees, affiliates, and partners from any claims, damages, or expenses arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or privacy practices of those external sites. Use of third-party links is at your own risk.

12. Governing Law and Jurisdiction

These Terms and any disputes related to your use of the Site or our products shall be governed by and construed in accordance with the laws of the United Kingdom without regard to conflict of law principles.

13. Privacy Policy

Your use of this Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

14. Disclaimer of Warranties

All products and services are provided "as is" and "as available," without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Site or our products will be error-free, uninterrupted, secure, or meet your expectations.

15. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

The Vital Earth
Email: [support@the-vital-earth.com]
Address: [Insert Business Address]
Phone: [Insert Contact Number]